We are committed to delivering your order as swiftly as possible. Once your order is on its way, you will receive an email notification confirming its shipment. Prior to packaging, we conduct an in-house quality check to ensure that your order meets our high standards. Following this, a unique tracking number is assigned to your order.

To track your order seamlessly, simply click on the provided link in the tracking email. This allows you to stay informed about your shipment's progress and anticipated delivery. We appreciate your trust in us, and we are dedicated to providing you with a smooth and transparent shopping experience.

We stand by the quality of our products and we perform quality assurance tests before shipping them to our valued customers. Despite this we cannot always ensure a safe delivery. If your item arrives broken or with an issue, please contact us within 30 days and we will get back to you with a solution.

We are proud to operate our main office in Queensland, overseeing the meticulous processing and shipping of all orders from our strategically located warehouses in Sydney, New South Wales, and Melbourne, Victoria. This geographical distribution ensures the efficiency of our operations, allowing us to deliver a seamless and timely service to our valued customers across Australia. Your satisfaction is our priority, and we appreciate your trust in our commitment to excellence.

We accept all major forms of payment, including Apple Pay, Google Pay, Visa Cards, Master Cards and Pay Pal. If you have any questions referring to payment please do not hesitate to contact us.

Our standard delivery time for packages throughout Australia is estimated to be 2-8 working days. Most packages are expected to be delivered within this timeframe. If, however, your package appears to be delayed beyond 8 days, hasn't arrived, or if there is no update on its delivery status, please don't hesitate to reach out to us. We are here to assist you and resolve any issues that may arise during the delivery process. Your satisfaction is our priority, and we appreciate your patience and cooperation in ensuring a smooth delivery experience."

Address: 3/86 Ewing Rd, Woodridge QLD 4114, Australia

Email: support@stressfreeaustralia.com.au.

Phone: 1800 211 404