Refund policy

We value your satisfaction and aim to ensure a stress-free shopping experience. Please review our return and refund policy below.

Eligibility: We accept returns for both defective and non-defective products.

Condition: Products must be in new condition and include all original packaging and accessories.

Return Window: Returns must be initiated within 30 days of receiving the product.

We accept exchanges for products in new condition within the same 30-day return window.

To exchange a product, please follow the return process and place a new order for the desired item.

Use the return label included in your package to send the product back.

Pack the product securely to avoid damage during transit.

Return Label: Free of charge; included in your package.

Restocking Fees: No cost.

Refunds will be processed within 10 business days from the date the return is approved.

Refunds will be credited back to the original payment method.

For any additional assistance, feel free to contact our customer support team at support@stressfreeaustralia.com.au . We're here to help!