Shipping Policy

Shipping Policy – Stress Free Australia

At Stress Free Australia, we aim to provide clear and accurate shipping information so you know exactly what to expect when placing an order.

Order Processing Time
All orders are processed within 1–2 business days. Orders placed before 2:00 pm (AEST) on weekdays (Monday–Friday) are generally processed the same business day. Orders placed after 2:00 pm, or on weekends or public holidays, are processed on the next business day.

Estimated Delivery Timeframes
Our shipping times typically range between 2 to 8 working days for items dispatched from our Australian warehouse. Some products may be fulfilled by our trusted international partners when local stock is unavailable or when it helps us deliver items efficiently. Internationally fulfilled items may require additional delivery time depending on your location.

Tracking Information
A tracking number will be emailed to you once your order has been shipped. Please allow the full delivery window stated on your tracking link. If you require an update or experience any tracking issues, please contact us with your order number at support@stressfreeaustralia.com.au

Multiple Parcels
Orders containing multiple items may arrive in separate parcels. This ensures faster delivery for products shipping from different locations.

Delivery Delays
Delays may occur due to customs processing, courier volumes, weather conditions, or other factors outside our control. We will always assist you if your parcel is delayed.

Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. Providing an incorrect address may result in delays.

Lost or Missing Parcels
If your parcel shows no movement or appears to be lost, please contact us and we will investigate with the courier.